Returns & Exchanges
International Return Policy
International orders from the online store can only be returned by mail. To mail in your return, complete the Return Mail Form (bottom half of the packing slip), including "Quantity Returned" and "Reason Code," and enclose it with your merchandise. Credits typically post within 1–2 billing cycles. Customers worldwide should use an insured mail service; we cannot be responsible for items which we do not receive. Shipping fees involved in making a return to the Online Store will not be reimbursed. Packages must be returned prepaid; we cannot accept COD deliveries. International customers should contact their local customs office for the return of duties and taxes.
Send returns to:
Bonjour Bebe Online Store
International Price Adjustments
A one-time price adjustment will be permitted on any qualifying item within 7 days of initial purchase with original receipt. Price adjustments will not be allowed on some orders that receive promotion discounts. To receive a price adjustment for an online purchase, email us at firstname.lastname@example.org
A credit will be processed on the credit card used for the original purchase. Price adjustments will not be allowed on some orders that receive promotion discounts. If the price adjustment brings the purchase below the required earning amount for a coupon, the coupon will be decremented or deactivated. Online orders can only receive price adjustments as a result of a change to the price of the item at bonjourbebedresses.com.
These policies are subject to change at any time at Bonjour Bebe Group, LLC sole discretion.